Medical triage visualization
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Emergency Room vs Urgent Care vs Primary Care

Know where to go for the right care at the right time—and save time and money.

Medical triage visualization

Quick Guide

Emergency Room: Life-threatening or potentially disabling conditions

Urgent Care: Needs treatment today but not life-threatening

Primary Care: Routine, non-urgent issues and preventive care

🚨 Emergency Room (ER)

When to Go: Life-Threatening Conditions

Open 24/7 | Call 911 for severe cases | Most expensive option

Go to the ER or call 911 for:

Heart & Circulation:

  • • Chest pain/pressure
  • • Stroke symptoms (FAST test)
  • • Severe shortness of breath
  • • Uncontrolled bleeding

Head & Neurological:

  • • Sudden severe headache
  • • Confusion/altered mental state
  • • Head injury with loss of consciousness
  • • Seizures

Trauma & Injury:

  • • Severe burns
  • • Broken bones (compound fractures)
  • • Deep wounds needing stitches
  • • Eye injuries

Other Emergencies:

  • • Poisoning/overdose
  • • Severe allergic reactions
  • • Suicidal thoughts
  • • Pregnancy complications

Cost: Most expensive ($500-$3,000+ even with insurance)

Wait time: Can be several hours unless life-threatening

⚡ Urgent Care

When to Go: Needs Care Today (Not Life-Threatening)

Extended hours, often walk-in | Moderate cost | Faster than ER

Perfect for urgent care:

Infections:

  • • Urinary tract infections
  • • Ear infections
  • • Sinus infections
  • • Strep throat
  • • Pink eye

Minor Injuries:

  • • Sprains/strains
  • • Minor cuts (stitches)
  • • Minor burns
  • • Possible fractures
  • • Insect bites/stings

Cost: Moderate ($75-$200 with insurance)

Wait time: Usually under 1 hour

Hours: Typically 8am-8pm, some 24/7

🏥 Primary Care Doctor

When to Go: Routine & Non-Urgent Care

Appointment needed | Least expensive | Best for ongoing care

Cost: Least expensive ($20-$75 copay typically)

Wait time: Appointment needed (same-day sometimes available)

Advantage: Knows your medical history, provides continuity of care

Medical Review

Reviewed by: Ricardo Hamilton, MD

Last Updated: January 7, 2026

Sources: American College of Emergency Physicians, Urgent Care Association

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