Privacy Policy
At HealixAI, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.
1. Information We Collect
We collect information that you provide directly to us when you:
- Create an account or profile
- Use our AI assistant for medical information
- Submit questions or feedback
- Subscribe to our newsletters
- Contact our support team
This information may include your name, email address, profession, and the content of your interactions with our AI assistant.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and fulfill your requests
- Send you technical notices, updates, and support messages
- Respond to your comments and questions
- Develop new features and services
- Monitor and analyze trends and usage of our platform
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
- Protect the rights and property of HealixAI and others
3. Information Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties. We may share your information with:
- Service providers who perform services on our behalf
- Professional advisors, such as lawyers, auditors, and insurers
- Government authorities if required by law or in response to legal process
We may share aggregated or de-identified information, which cannot reasonably be used to identify you, for research, educational, or analytical purposes.
4. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or method of electronic storage is 100% secure.
5. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Object to our processing of your data
- Request restriction of processing your personal data
- Request transfer of your personal data
- Opt out of marketing communications
To exercise these rights, please contact us using the information provided at the end of this policy.
6. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn we have collected personal information from a child under 18, we will delete that information.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@healixai.com.
Last updated: April 10, 2025